Frequently Asked Questions:
Where do I get to pick up?
We can pick you up from your hotel, airport or places you specify us when you book.
What is a private tour?
Customer can customize their itinernary. Please email us your travel needs. I understand it's not one size fit all. Some people can spend 3 days in Vancouver and some people just want to have a pre or post cruise short excursion.
Are prices in US Dollars?
Yes, they are in USD.
What includes in the price I pay in day tours?
It includes driver and transportation fee. It does not include 5% GST tax, tips, or entrance fee for rides, gondola, suspension bridge, gardens, meals or ferry tickets.
How long does it take for a day tour?
Max 10 hour/day. If it takes longer than 10 hours, $80 extra charge per hour on a Sienna Van; $100 extra charge per hour on a Sprinter Van.
How do I book for my tours, private transfers or trips?
You can easily reserve your tours, transfers or trips online. You can pay with your credit cards with secure payment through Shopify Payments or PayPal. If you don't see your customized tours, transfers or trips online, you can email or WhatsApp our operator 1-778-991-8866 to ask to email you an invoice. You can again follow the instruction on the invoice to pay online.
How big is my private group in tours and transfers?
A larger group of 5-11 (max) can fit into a Sprinter Van. A smaller group of 2-4 (max) can fit into a Sienna Van.
If you still have any further questions or concern, please contact our customer support line or simply email us.